ࡱ> :<9  bjbj "jj l. *.!"hJ```````!!!!!!!$# %`!`````!j``!jjj```!j`!jxj !`> .VJ.\T !!0!"j 6 &\ &!j..iStatements Frequently Asked Questions How do I sign up for iStatements? To sign up for iStatements, you must have a MarkleBank iBanking ID and password. You simply go to  HYPERLINK "http://www.marklebank.com" www.marklebank.com. Click on the Personal Banking tab. Under Online Services, click on the iStatements link. Within 24 hours you will be notified by email that your request form has been processed. Your next statement will be posted online for your viewing. Will my iStatement look the same as my regular printed statement? Yes, your iStatement is the same as your paper statement and is considered an official document. It contains all the information that is included on your paper statement. For legal purposes, a printed version of an iStatement is the same as a paper statement mailed via U.S. Mail. Are iStatements secure? Absolutely. With MarkleBanks iBanking, you have peace of mind knowing that your iStatement and personal and financial information are protected behind multiple layers of security. You also protect yourself from identity theft and mail fraud. If I sign up for iStatements for my checking and savings accounts, will I still receive my paper statements? No. Once you have requested iStatements, you will no longer receive your paper statement in the mail. Your confidential information will not be sitting in your mailbox, and you will be saving environmental resources too! You can switch back to receive paper statements at any time. Will I receive canceled checks or images of my checks with iStatements? When you select iStatements, we will stop sending you paper statements each month and, if applicable, paper check image statements; however, you can access iStatements and images of your checks 24/7 online through iBanking. How will I know when a new iStatement is available? Whenever a new statement is available, we will send you an email at the close of each statement cycle. You will then need to retrieve it via iBanking. How do I access my statement? Go to marklebank.com. Sign in to iBanking. Select the account from your account listing. Under Documents, click on the account statements link. How long will statements be available online? Your statements will be available to you online for up to 13 months. What happens if I change my email address? You will need to notify us of your new email address so that we can forward your email notifications informing you that your new statement is available online. You can always go to iBanking and view your statements at any time.  ()K8PD  ) p  5\0JjU jU5656CJaJ ()K78PCD  ) 8  & Fh^h & F 8 o p   & Fh^h & F 1h/ =!"#$%DyK www.marklebank.comyK 6http://www.marklebank.com/ i8@8 NormalCJ_HaJmH sH tH <A@< Default Paragraph Font.U@.  Hyperlink >*B*ph@O@  Balloon TextCJOJQJ^JaJ  ()K78PCD) 8op 000 00000 000 000 000 000 000 0 0 0 0 00 000 00 8  X>IZew}Foo(2~<G[\aoU`$/eep  7 7 a a )>IZew}Foo(2~8<GP[\aoU`$/eep  7 7 a a IABwC:\Documents and Settings\lrodenbeck\Application Data\Microsoft\Word\AutoRecovery save of OnLine Statements FAQ (2).asdIAB.H:\e-statements\E-Statements FAQ - MB 7-09.docIAB-H:\e-statements\iStatements FAQ - MB 7-09.docIAB1H:\iStatements\FAQs\iStatements FAQ - MB 7-09.docIAB1H:\iStatements\FAQs\iStatements FAQ - MB 7-09.docIAB1H:\iStatements\FAQs\iStatements FAQ - MB 7-09.docIAB1H:\iStatements\FAQs\iStatements FAQ - MB 7-09.docWwK:,`@p& SCg3\HX4e:,`'0_i:,`^`o(. ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH.h 88^8`OJQJo(vh ^`OJQJo(oh   ^ `OJQJo(h   ^ `OJQJo(h xx^x`OJQJo(oh HH^H`OJQJo(h ^`OJQJo(h ^`OJQJo(oh ^`OJQJo(^`o(. ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH.h ^`hH.h ^`hH.h pLp^p`LhH.h @ @ ^@ `hH.h ^`hH.h L^`LhH.h ^`hH.h ^`hH.h PLP^P`LhH.hhh^h`.h ^`OJQJo(h pLp^p`LhH.h @ @ ^@ `hH.h ^`hH.h L^`LhH.h ^`hH.h ^`hH.h PLP^P`LhH.h ^`hH.h ^`hH.h pLp^p`LhH.h @ @ ^@ `hH.h ^`hH.h L^`LhH.h ^`hH.h ^`hH.h PLP^P`LhH.h 88^8`OJQJo(h ^`OJQJo(oh   ^ `OJQJo(h   ^ `OJQJo(h xx^x`OJQJo(oh HH^H`OJQJo(h ^`OJQJo(h ^`OJQJo(oh ^`OJQJo(h 88^8`OJQJo(h ^`OJQJo(oh   ^ `OJQJo(h   ^ `OJQJo(h xx^x`OJQJo(oh HH^H`OJQJo(h ^`OJQJo(h ^`OJQJo(oh ^`OJQJo(W&@pg3\ SCX4ewK'0_i                                     oU                                  @77Dͧ7  @UnknownGz Times New Roman5Symbol3& z Arial5& zaTahoma;Wingdings?5 : Courier New"1h;׆Ӄ׆Fp5$0 , 2QHXOnLine Statements karencIABOh+'0  8 D P \hpxOnLine Statements nLikarencSareare Normal.doteIAB7BMicrosoft Word 9.0@`4<@ @B/@*EJp5՜.+,D՜.+,X hp  Independent Alliance Banks  OnLine Statements Title 8@ _PID_HLINKSAp;:http://www.marklebank.com/  !"#$%&'(*+,-./02345678;Root Entry FR1VJ=Data  1Table &WordDocument"SummaryInformation()DocumentSummaryInformation81CompObjjObjectPoolR1VJR1VJ  FMicrosoft Word Document MSWordDocWord.Document.89q